SHIPPING
Two Point Enterprise makes it a priority to ship all orders promptly. Orders usually ship within 24 hours of the date of purchase. If you provide an e-mail address you will receive a confirmation from our servers as soon as the order has been processed. Tracking information will also be sent from the carrier within 24 hours of your shipment.
Please make sure you enter your address correctly as the label will be printed just as you enter your information. Make sure you enter apartment numbers, suite numbers or any other details. We are not responsible for incorrectly entered addresses.
Shipping charges are not refundable.
Returned packages will not be acknowledged without proper RMA. All returns are subject to a 15% restocking fee.
Shipments to Alaska, Hawaii, Guam, Puerto Rico, US Virgin Islands, APO, and FPO will be shipped with USPS Priority Mail. Insured shipments with USPS will incur additional charges. By default no insurance is provided. Once the package is delivered to the USPS the buyer assumes risk of damage and/or loss.
NSF CHECKS AND CREDIT CARD CHARGEBACKS
A $25 administrative fee will be charged on all NSF checks and all credit card chargebacks found in error. Quite frankly it takes time and resources to research credit card chargebacks so please be sure of your chargeback before submitting it. If the chargeback has already occurred by the time we research it the card will be charged again for the original purchase plus the $25 administrative fee.
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